2020 Jeep Grand Cherokee Overland
SUV
Score Summary
Reliability
Expert Reviews
Safety (ANCAP)
Summary
The Jeep Grand Cherokee Overland is a premium mid-to-full-size SUV offering strong on-road comfort and genuine off-road capability. It is targeted at families and value-conscious buyers seeking a well-equipped daily driver. Potential buyers would choose this car for its high level of interior refinement, advanced safety features, and the option of capable diesel or petrol V6 engines with 4x4 hardware. It also appeals for its decent towing capacity, roomy interior, and Jeep's off-road heritage.
Highlights
- Strong 4x4 capability: Quadra-Trac on-demand four-wheel drive and rugged suspension balance on-road comfort with off-road ability.
- Engine choices and performance: 3.0L V6 diesel option (and 3.6L petrol variants in the range) delivering solid low-end torque and ample power for a mid-size SUV.
- 5-star safety emphasis: The Grand Cherokee offered a high safety standard in Australia, with multiple reviews and safety ratings indicating a strong safety package for the Overland variant.
- Premium equipment: Large interior with comfortable seating, touch-screen infotainment, and many standard safety and comfort features.
Pricing (excluding on-road costs)
New (2020)
Used
Ownership Sentiment
✓Praises
- •Excellent driving dynamics and comfort
- •Strong off-road capability
- •Modern features and interior comfort
- •Towing capability and power
- •Warranty options noted by owners (potentially long warranty availability)
!Complaints
- •Perceived reliability concerns and maintenance costs, especially out of warranty
- •Parts availability and repair costs in remote areas
- •Service/warranty interaction with FCA (service quality concerns)
- •Shifter/electrical issues (electronics-related despite limited mileage data)
- •Mixed long-term reliability signals (some users report reliability challenges; others report “not one let us down” experiences)
Ownership Costs
Ownership Cost
High
Cost Predictability
Medium
The vehicle has a high total cost of ownership relative to average cars. Official fuel consumption is 10.0 L/100km, but real-world usage varies. Insurance costs average around AUD 2,200 per year, and registration is approximately AUD 1,670 annually. Servicing is predictable at AUD 399 per year under the capped-price plan, while depreciation is substantial but variable.
Model Reliability
Warranty
5 Years / 100,000 km
Reliability Score
Assessment Summary
The 2020 Grand Cherokee Overland shows a mixed reliability profile. The 3.0L diesel provides strong real-world torque and highway efficiency, and the automatic transmission is widely used and generally reliable with proper maintenance. A long production history supports extensive service knowledge and parts availability. However, there are persistent engine concerns including cooling-system issues related to the oil cooler and EGR cooler, bearing wear, timing-chain wear, and turbo-related problems that have been reported across markets and model years. The transmission is usually robust but can exhibit torque-converter symptoms, rough or delayed shifts, and valve-body-related irregularities, especially at higher mileage or with imperfect maintenance. Electronics are feature-rich and contribute to positive ownership experiences, but electrical/shifter issues have been reported in some vehicles. Overall durability appears moderate with outcomes heavily influenced by meticulous maintenance of cooling, oil-management, and transmission components, affecting long-term reliability and ownership costs.
See what the experts say
Brand Reliability
Jeep
Reliability Study (2025)
Problems per 100 vehicles: 275
Rank
#21 / 22
Practicality
Body Type
SUV
Doors
4
Seats
5
ISOfix Points
2
Features
Safety
ANCAP Rating
Fuel Type / Efficiency
Powertrain / Fuel Type
Diesel
Fuel Consumption
8.25 L/100km
Range (Approx)
1125 km
Tank Capacity
N/A
Performance
Engine / Motor Type
Diesel
Displacement
3L
Cylinders
V6
Induction
Turbo
Power
184 kW
Torque
570 Nm
0-100 km/h
8.25s
Towing Capacity
3500 kg
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